FAQs

Is it possible to check the status of my order? If so, what is the process for doing that?

Absolutely! After your package is dispatched, you will receive a unique tracking code. You can utilize this code to monitor your shipmentfrom https://www.17track.net/en

What is the estimated delivery time for my order?

Normally, orders are received within a timeframe of 3 to 10 business days.

If I reside in Europe, where can I have my e-scooter repaired?

KUKIRIN offers a dependable warranty process that is designed to be as effortless as possible. We have established an after-sales service center specifically to address any warranty-related issues.

Are electric scooters suitable for use on rainy days?

We do not recommend using it on rainy days.

What safety guidelines should I follow when riding a scooter?

Prioritize safety: always wear a helmet before you begin your ride. Stay mindful of local weather conditions, be vigilant for road hazards, and ensure to securely lock your scooter after use.